Newtown Savings Bank Rated #1

For Service

Newtown Savings Bank was recently recognized for being number one in customer service by Customer Service Profiles (CSP), an industry leader in providing research services to the financial services industry. The bank has launched the new “Onederful” campaign in celebration of the favorable customer service ratings.

CSP administers a customer-based mystery shopping program for Newtown Savings Bank that utilizes the bank’s own customers to evaluate the customer experience.

Jim Cotter, senior vice president of retail banking, commented, “The fact that these great ratings come from our customers means so much to us.”

Mr Cotter attributes the bank’s excellent ratings to employee dedication and their commitment to consistently exceed customer expectations. He added, “I am extremely proud of the Newtown Savings Bank team and thankful to our customers for recognizing our efforts.”

Newtown Savings Bank is a mutual community bank with more than $900 million in assets, and 13 branches in Newtown, Bethel, Brookfield, Danbury, Monroe, Shelton, Southbury, Trumbull, and Woodbury. For more information visit nsbonline.com or call 800-461-0672.