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Connecticut Better Business Bureau Earns National Recognition

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Connecticut Better Business Bureau Earns National Recognition

WALLINGFORD — The Better Business Bureau, Inc (BBB) that serves the state of Connecticut has earned recognition from its national organization as meeting all standards of performance and related policies.

Every three years the Council of Better Business Bureaus (CBBB) in Arlington, Va., audits each of the nation’s 121 BBB’s against 23 operating standards and other system policies. The evaluation program includes examination of consumer complaint handling, finances, training, business reporting, and standards of business membership. The Connecticut Better Business Bureau was approved by the CBBB Board of Directors as meeting all standards and policies on June 7.

In announcing Connecticut BBB’’s accomplishment, CBBB President Ken Hunter said, “Through our Triennial Evaluation process, the BBB system is making important progress to ensure quality control and a level of service excellence among all bureaus. We are gratified that the BBB of Connecticut has been judged to meet our system’s standards.”

Connecticut BBB president, Paulette Hotton, noted, “It is important that an organization like the BBB, which promotes business ethics and integrity, operates in a businesslike fashion itself. Our success is based on a good staff, involved board members, and a concerned business community that promotes BBB principles in our region.”

For more information about BBB services or membership contact the BBB at 203-269-2700, ext 126, or access reports online at www.ctbbb.org.

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