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Newtown, CT, USA
Newtown, CT, USA
Newtown, CT, USA
Newtown, CT, USA
Business

Newtown's RadioShack Staying Put, Just Not Honoring Other Stores' Returns

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Local electronics consumers rejoice! While nearly 1,800 RadioShack stores across the nation, including more than a dozen in Connecticut, will be closing by the end of March, Newtown’s independently owned store in the Sand Hill Plaza on South Main Street is remaining open.

According to a store representative responding to a call from The Newtown Bee, there are just a couple of policy changes resulting from the massive corporate action following an early February bankruptcy announcement.

The Newtown RadioShack is no longer honoring corporate gift cards, nor is it issuing gift cards or certificates of its own for the time being. The local electronics retailer is also not accepting any RadioShack returns unless the purchase originated in the Newtown Store.

Attorney General George Jepsen and state Department of Consumer Protection Commissioner Jonathan A. Harris are advising Connecticut residents who may be holding gift cards, certificates or store credits to the electronic retail establishment RadioShack to use their gift cards as soon as possible.

Some of the corporate-owned Radio Shack stores in Connecticut closed as early as February 17, with all remaining closures to be finalized by March 31.

Connecticut consumers seeking to return to RadioShack merchandise purchased prior to the bankruptcy filing should also do so as soon as possible since the company will accept returns until March 7, 2015. RadioShack also intends to accept gift cards only during the first 30 days after its bankruptcy filing. Consumers must use them before the March 7 deadline in order to avoid losing their value. All goods sold during the store closing sales are sold as-is, although consumers have seven days to return goods with latent defects to the point of purchase.

“The rule of thumb with gift cards is to always use them as soon you can after purchase or receipt as a gift because, if a store closes or goes bankrupt, there may be little to no recourse to recover an unspent gift card balance,” said Attorney General Jepsen. “If you currently have a RadioShack gift card, you should use it immediately to avoid losing what credit it may contain.”

“As the attorney general advised, use your gift cards immediately,” Commissioner Harris said. “While Connecticut gift cards don’t expire, businesses can and do fail unexpectedly. In fact, I lost the value on a gift card after a company closed its doors. Also, if you plan to return a Radio Shack item that you recently bought, bring it back immediately to the store where you made the purchase. Finally, inspect any items you’ve bought from Radio Shack to ensure that they work; otherwise you may miss the opportunity to return them if they don’t function as they should.”

The 94-year-old electronic retailer filed Chapter 11 bankruptcy petitions on February 7; the company operates roughly 59 stores in Connecticut. The company has received approval to begin immediate store closing liquidation sales.

According to a separate release from the retailer, RadioShack stores in Manchester, Waterbury, Newington, Windsor, New Haven, Hamden, Orange, Avon, Naugatuck, Cheshire, Trumbull, North Haven, Norwalk, Tolland, Cos Cob, and Stamford are closed or will be closing by month’s end.

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