BBB Seeking Arbitrators For Dispute Resolution Program

WALLINGFORD — The Connecticut Better Business Bureau is looking for experienced arbitrators to participate in the “BBB Auto Line” dispute resolution program.

BBB Auto Line is an out-of-court arbitration process that works to resolve new vehicle warranty disputes between customers and participating automobile manufacturers, using attorneys as neutral thirds parties.

The Council of Better Business Bureaus (CBBB), which administers the program, is recruiting volunteer arbitrators who are willing to hear cases in the Wallingford area where Connecticut BBB is located.

The training is conducted through a series of conference calls and web-based learning modules, and includes readings and exercises prior to each class. The sessions cover the Lemon Law, specifics of the BBB Auto Line program, and arbitration skills. Candidates are required to pass an online written assessment for certification.

There is no cost for training or materials. Arbitrators receive a $100 honorarium per case except when done for pro-bono credit. Arbitrators can expect to be asked to participate in two to three hearings per year.

Candidates who successfully complete the training will be eligible to hear both Auto Line arbitrations along with potential binding arbitration cases.

More information about the program and training, as well as the application form, can be found at bbb.org/us/dispute-resolution-training.

For more information, contact Jackie MacKnight at 203-269-2700, extension 123.