Log In


Reset Password
Archive

Hospital Doesn't Cure Aggravation

Print

Tweet

Text Size


Hospital Doesn’t Cure Aggravation

To the Editor:

I am writing this letter hoping that it might save some of our fellow friends and Newtowners from encountering the same experience I had while visiting a friend in Danbury Hospital this week. I have had many positive experiences at the hospital, but recent changes make parking and some other issues very challenging.

Parking in the Red Garage: Signage is confusing. You must take the second entrance after the ER. The ER signage is in red as is the parking sign. There is very poor signage inside the garage. I couldn’t find the elevator when I wound up on the top floor and had to walk down five flights of stairs. There are no evident signs to direct you to how to get to the new entrance. I had to ask a pathologist who took me to the reception desk. The garage lanes are very narrow, so be aware of the blind corners.

Parking to Pick Up a Discharged Patient: There is only one space available in the front. If they tell you to park at the Valet Parking, do not do that because they won’t let you. My other friend had to move cones to make a space.

Discharging a Patient: Do not assume if you are told the discharge will take place in 15 minutes that it actually will because we waited for three hours. We later found out it was because there was no one available to push the wheelchair! Make sure that the patient to be discharged has lunch ordered just in case. Check to make sure the patient’s clothing is in one place. Bring extra bags to take home any books, magazines, flowers, etc, that loving friends might have brought to the room. Note: Bring the patient something that can be easily disposed of to expedite matters. It is also a long way from the ninth floor to the lobby to carry anything.

When you have to retrieve your car from the parking lot, keep the reception desk in the lobby to your left, proceed all the way down the corridor, enter the garage, and the elevator will be on your right.

I hope that none of your family or friends needs to go to the hospital any time soon. Maybe this letter will save you some aggravation just in case.

Liz Arneth

4 Settlers Lane, Sandy Hook                                             June 5, 2012

Comments
Comments are open. Be civil.
0 comments

Leave a Reply