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emergency communications

  • Nickels Or Pickles?

    A fundamental rule of communication is that the quality of information depends on the path it travels. Direct is better than circuitous. Primary sources are better than secondary or tertiary sources. We learn this as kids by playing the “telephone” game, passing a word or phrase ear-to-ear around a circle transforming nickels into pickles, church steeples into birch people, and giving everyone a good laugh along the way.

  • ‘Calm And Professional’ Dispatchers Honored

    Receiving a NENA Presidential Award recognizing the efforts of the staff at Newtown Emergency Communications Center was “a complete surprise,” said Maureen Will. Ms Will, on the right, received the award last week from NENA Executive Board President Barbara Jaeger.

  • Newtown Communications Center To Be Honored For 12/14 Efforts

    WASHINGTON, D.C. — The Newtown Emergency Communications Center is scheduled to receive the 2013 Outstanding Call Center Award in ceremonies on Tuesday, March 19.

    US Senator Richard Blumenthal and Congresswoman Elizabeth Esty will present the award at the Tenth Annual 911 Honors Gala.