BBB Warning: Online Scam Targeting Military, Families, Vets

WALLINGFORD — BBB Military Line is sharing information from the US Army’s Criminal Investigation Command (CIC) warning about a new website scam in which criminals are attempting to take advantage of soldiers and their families.

The “My Army Benefits” website at usmilitarybenifit.org is a fraudulent site designed to “collect soldiers’ Army Knowledge Online, e-mail accounts and passwords,” according to BBB Military Line. The site also falsely claims that “the US military has granted access to unclaimed and accumulated benefits for active duty soldiers, and that benefits not claimed within the stipulated period will be available for claims after 60 months,” according to investigators.

The website is not affiliated nor endorsed by the US Army. The Army’s official website is MyArmyBenefits at myarmybenefits.us.army.mil.

“Official military websites will all have the .mil domain name,” notes BBB Military Line director Brenda Linnington. “Any other domain extension should be a red flag.”

Other red flags include unsolicited e-mails or text messages; spelling, punctuation and grammar errors; requests for private information such as e-mail addresses or passwords. Service personnel, family members, and veterans need to be especially alert to scams that target them.

“Unfortunately, we hear about new ones almost every day,” says Ms Linnington.

For anyone who has received correspondence from the My Army benefits website or provided information through it, CIC advises: do not log in to the website, do not respond to any e-mails, stop all contact if you have previously responded to any e-mails, and immediately contact your local information assurance office if you accessed the website from a government computer or system.

Since 2004, BBB Military Line has provided free resources to the nation’s military communities in the areas of financial literacy and consumer protection through the efforts of local BBBs across the US. Visit bbb.org/military for more information. 

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